We have ordered test kits (Air) a few times before and have excellent assistance in using them and consulting with your people. Good Team!!
~ Bill, TX
Very satisfied with the kit and the support from the office. Saved a lot of money in comparing price to hiring someone to come test… Very satisfied with telephone consultation for interpreting results.
~ Sean, MA
Professional and patient with Q & A’s
~ Barry, QC
The service was prompt and courteous. I would definitely recommend your services.
~ Heidi, MI
Very quick results, thank you.
~ Woody, VA
Talked to Seth when ordering, and John when clarifying test results. My calls were answered very quickly, and the individual answering was able to fully address all my questions, professionally and expeditiously. I was very pleased to have found this highly respected lab on my first internet search. It was right choice, beginning to end.
~ Sylvia, WA
Excellent service. Ease of use, affordable and professional.
~ Pat, QC
Very clear explanation
~ Roger, IL
Answered my question immediately and was courteous.
Called in to get a better understanding of my lab results and they were very helpful in explaining the results to me.
~ Joey, QC
Thank you all so much for your honesty and customer concern. I had ordered too many kits, and I was called and asked what my needs were, and was given a refund for the extra kit. I would highly recommend you to anyone. Thank you again.
~ Frances, FL
I actually dropped off a tile at the lab to have it tested. The man at the reception desk was very friendly and helpful. The cost of the test was very reasonable (I had previously had this kind of testing done at another lab for two or three times the price). The results were returned to me via e-mail in less than 24 hours. I couldn’t be happier with my experience!.. They were very nice over the phone… I wish every business I worked with was this good.
~ Jeffrey, MI
Communication was very good: pleasant people (operators), polite, informative, professional, good sense of humor.
~ Hanna, ON
Good prompt shipping as well as promptly receiving reports back. Company is very knowledgeable which really played a role in my confidence in using their services. Would do business with again. Would also recommend to a friend…very professional and courteous and found a solution for me.
~ Lori, MI
You guys operate Like a Bo$$.
~ Ben, KY
I was very pleased with this whole process…The friendly representative that I talked to helped me tremendously.
~ Gerard, FL
I was very pleased with how quickly I received the lab reports and all the information that was provided through email and online.
~ Janice, SC
The gentleman that we spoke to was very helpful.
~ Karen, MI
The phone was a great source because I do not do Technical stuff easily… The staff I did speak with were very helpful and professional. :)… Thank you for being there!
~ Susan, UT
We have hesitated in the past to try a mould test like this, but after visiting your website and reading your comprehensive explanation, we felt we could save money, trust the testing, and most of all have peace of mind that you used a well-respected test kit. Our results were quickly returned in an extremely professional, clear and understandable manner via an email pdf. Kudo’s to all involved, we will recommend to others and keep your info if required again. Thank you very much…Well done.
~ Art and Sonia, ON
Thank you I did not expect such deep and clear analysis and fantastic customer service in today’s environment. Thank you so much for your extremely valuable service. I will certainly tell others of your quality work.
~ Norman, CT
I want to thank the customer service people for the excellent information on understanding the lab report. The person was friendly and helpful. Pleasure to do business with your company.
~ Roger, IL
I appreciated rapid results and the free telephone consultation. The representative gave me clear and concise answers. I hope I will never need your services again, but I will not hesitate to use the Home Mold Laboratory in the future and recommend your services to others in need of mold testing.
~ Sharon, PA
Appreciated the telephone consultation to help me understand the results and need for remediation… Excellent on all counts.
~ Deborah, NJ